Privacy Policy

Last updated: September 2026

StrataMinutes.ca ("we", "us") prepares professional meeting minutes for British Columbia strata corporations. Meeting records contain personal information, and we treat that responsibility seriously. This policy explains what we collect, why, and how it is protected, in accordance with the BC Personal Information Protection Act (PIPA) and Canada's PIPEDA.

What we collect

• Account information: your email address, and optionally your name and strata name.
• Meeting materials: the notes, documents, photos, and recordings you upload, and the minutes we prepare from them.
• Payment information: handled entirely by Stripe, our payment processor. We never see or store your card number.

How your materials are used

• Your meeting materials are used for one purpose only: preparing your minutes and compliance checklist.
• We never sell, share, or publish your materials or minutes.
• Your materials are never used to train any system or to improve anyone else's product.
• Documents are processed by our secure service providers under contractual confidentiality, then stored only so you can re-download them.

Company accounts

• When a management company gives you a seat, the company's account holder sees your email address and how many meetings your seat has left this month. They never see your meeting materials or minutes.
• If you also pay for a membership of your own, your company cannot see it.

Referrals and one-time orders

• If you join through a member's referral link, we record the referral so we can apply their credit. The referring member sees only how many of their referrals have joined and paid, not who they are.
• To prevent self-referrals, we keep the card fingerprint Stripe provides for your payment card: an identifier that cannot be turned back into your card number.
• For a one-time order, we keep the email address used at checkout so we can send your private order link and let you know when your minutes are ready.

Retention and deletion

Your minutes remain available in your account so your strata has a continuous record. You may request deletion of any meeting's materials, or your entire account, at any time by emailing clientsupport@strataminutes.ca. We complete deletion requests within 30 days.

Security

All connections to StrataMinutes are encrypted (HTTPS). Access to stored documents is restricted to your signed-in account and to the operator for support purposes only.

Contact

Privacy questions or requests: clientsupport@strataminutes.ca